Best Auto Repair, Durham

8 Dover Road Durham
NH 03824

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603-868-2781

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Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

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Reviews

Quote reviewiconHighly Recommended

Been a customer for 5 years. They consistently demonstrate honest, reliable service at a reasonable price. George, the owner, is personable and very knowledgeable.

Quote reviewiconTrustworthy Mechanics

As a parent, who's son goes to UNH in Durham, I want to highly recommend Durham Village Garage. Distance often creates a feeling of helplessness. Finding a service center that is honest and reliable is an awesome feeling. They estimated $2000 and the bill came in at $1,500. That is a true tribute to their honesty and integrity; something not easily found today. I recommend them highly.

Quote reviewiconBest Local Auto Shop

George and the entire crew at Durham Village Garage are great. It's an 'old style' shop with a no frills waiting area and real, local, mechanics. We've been going to Durham Village for years and we have always had a fair, honest, and great experience. It's not fancy - but great mechanics with a local, and honest, experience.

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